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Shivika Singal MHA PMP
Enterprise Clinical Platform
& AI-Enabled Care Transformation Leader
Architecting interoperable, clinician-first platforms at national scale.
$50M+ Portfolio Oversight
Enterprise-Scale Clinical Transformation
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Senior healthcare technology executive with over 20 years of experience leading enterprise-wide clinical and operational transformation within highly regulated environments. As AVP of Clinical Platforms & Clinician Experience at CenterWell (Humana), I lead modernization initiatives across 360+ clinics nationwide, supporting 1,200+ providers and 10,000 nurses. My work translates enterprise strategy into scalable, API-first, cloud-native architectures that elevate care delivery, reduce administrative burden, and drive measurable financial performance. I specialize in aligning clinical workflows, interoperability strategy, regulatory compliance, and financial accountability — ensuring technology serves both frontline clinicians and enterprise growth objectives. Across multi-year portfolios exceeding $50M, I have modernized legacy platforms, enabled real-time data exchange at scale, and built resilient digital ecosystems that unlock data-driven decision-making.
Leadership Differentiators
• Strategic partnership with C-suite to shape enterprise healthcare strategy
• Execution discipline across large, distributed transformation programs
• Deep expertise in clinical systems, interoperability, and compliance
• Modernization of legacy platforms without operational disruption
• AI & digital enablement to reduce clinician burnout and improve care outcomes
• Leadership of globally distributed teams across U.S., U.K., and India
Why Organizations Trust My Leadership
How I Lead Enterprise-Scale Transformation
End-to-End Platform Ownership
Enterprise Platform Modernization
From vendor selection and architecture design to multi-wave deployment and stabilization, I lead full-lifecycle transformation across large-scale, regulated clinical systems.
Interoperability & Data Architecture
Interoperable, API-First Ecosystems
Designing FHIR- and standards-based interoperability layers that decouple platforms, preserve portability, and enable scalable, compliant data exchange across enterprise environments.
Payer–Provider Platform Strategy
Ecosystem-Level Impact
Aligning provider transformation with payer platform strategy to influence incentives, experience design, interoperability, and system-wide outcomes.
Transformation
Enterprise-scale healthcare modernization across platforms, data, and AI.
Enterprise Platforms
Modernizing clinical and operational systems across highly regulated environments. Leading vendor selection, architecture strategy, and multi-wave EMR deployments at scale.
From evaluation through national-scale rollout, driving structured execution across complex healthcare ecosystems.
Interoperability
Designing FHIR-based, standards-driven ecosystems that enable secure, compliant data exchange across payer-provider networks.
Building interoperable infrastructure that aligns payer and provider environments while preserving governance and performance integrity.
AI Enablement
Building intelligent clinician-facing tools (e.g., Strider-style knowledge systems) to accelerate EMR adoption, reduce friction, and improve decision support.
Embedding practical AI within clinical platforms to reduce friction, increase proficiency, and enhance care delivery outcomes.
Governance
Embedding structured oversight, compliance alignment, and risk-managed innovation across $50M+ transformation portfolios.
Webflow Development transforms custom designs into fully responsive, high-performance websites.
Clinical Experience
Designing clinician-first digital environments that balance usability, workflow integrity, and measurable enterprise performance outcomes.
Aligning technology, operations, and care delivery to create scalable digital environments that clinicians trust and adopt.
Execution Model
A disciplined, enterprise-scale framework guiding platform modernization from strategy through measurable outcomes.
Strategic Alignment
Establishing executive sponsorship, defining transformation objectives, and aligning clinical, operational, and technology priorities.
Architecture & Design
Designing scalable platform architectures, interoperability layers, and governance structures aligned to regulatory and enterprise requirements.
Enablement & Adoption
Deploying clinician-first tools, workflow optimization strategies, and structured adoption frameworks to accelerate impact.
Areas of Expertise
Executive leadership across healthcare platforms, data, and AI.
Executive Experience
Enterprise leadership across healthcare technology transformation initiatives.
Engagements
Open to strategic healthcare transformation dialogue and executive collaboration.
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Executive Endorsements
Real feedback from clients highlighting trust, satisfaction, and successful project outcomes together.
Shivika led our healthcare modernization initiative with exceptional clarity and discipline. Her ability to align executive stakeholders, translate strategy into structured execution, and balance regulatory complexity with innovation was instrumental to our success.She brings a rare combination of strategic vision and operational rigor. Under her leadership, cross-functional teams moved from fragmented efforts to measurable enterprise progress. Her approach is thoughtful, data-driven, and anchored in long-term value creation.
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Shivika’s leadership during our platform transformation program elevated the organization’s confidence in both governance and execution. She consistently demonstrated the ability to navigate complexity while maintaining alignment across clinical, operational, and technology stakeholders.Her perspective on AI governance, interoperability, and enterprise architecture positioned our organization for sustainable growth. She is a strategic thinker who understands how to translate vision into measurable outcomes.
Executive Engagement FAQ
Open to strategic healthcare transformation dialogue and executive collaboration aligned with enterprise impact.
I focus on enterprise healthcare modernization, platform transformation, AI enablement, interoperability strategy, and governance model development. My engagements center on scalable, regulated healthcare ecosystems requiring structured execution and measurable impact.
My experience is primarily within large, complex healthcare organizations. I also selectively advise growth-stage healthcare technology companies where governance, scalability, and regulatory alignment are critical to long-term success.
I operate at the strategic execution level — aligning executive vision with structured governance, cross-functional leadership, and performance accountability. My focus is ensuring transformation initiatives translate into sustainable enterprise outcomes.
AI initiatives are approached through a governance-first framework. I prioritize regulatory compliance, ethical deployment, clinician adoption, and measurable operational value before scaling across enterprise systems.
I am open to strategic advisory discussions aligned with responsible digital healthcare evolution, enterprise platform modernization, and AI governance leadership.
Let’s Discuss Strategic Alignment
Open to strategic healthcare transformation discussions, advisory opportunities, and executive collaboration aligned with measurable enterprise impact.